Call: 304.340.3500

email: frontdesk@unitedwaycwv.org

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Information and Referral

Life is unpredictable. That’s why caring people throughout the United Way of Central WV service area are ready to lend a helping hand – just when you need it the most.  United Way of Central WV’s Information and Referral (I&R) and WV 2-1-1 match existing community resources and services with the individuals and families who need them.

When you need help or information about available services, you just need to dial three numbers, 211.  211 is an easy to remember telephone number that will connect you to the statewide Information and Referral Service.  WV 2-1-1 provides referrals 24 hours a day, 7 days a week.  Keep in mind 211 is for non-emergency assistance only.  Callers needing emergency medical, fire or police assistance should call 911.

I&R oversees the annual Christmas Bureau, which was established to coordinate the efforts of the community in its holiday giving.  The Christmas Bureau is a partnership of 30 toy and food providers and agencies that take applications.  If you are in need of Christmas food or toys please call the Christmas Bureau after September 1 for information on resources in your area.

The staff of I&R work with FEMA, WV VOAD and Emergency Management during times of disaster to keep a list of shelters, warming or cooling stations, water suppliers, and other vital information to share with the affected public.

I&R remains involved in a variety of community activities that include but are not limited to Rebuilding Together Charleston, United Way Day of Caring, West Virginia Mountain AIRS (Alliance of Information and Referral Systems), Volunteer West Virginia, Family Resource Networks and educational/health fairs.

For more information about the United Way of Central WV Information and Referral, call Barbara Mallory, Information and Referral Director, 304.414.4405 or toll free 800.540.8659.




Quick-Guides

Boone County Quick-Guide to Community Services
Clay County Quick-Guide to Community Services
Kanawha County Quick-Guide to Community Services
Kanawha County Quick-Guide to Teen Resources
Logan County Quick-Guide to Community Services
Putnam County Quick-Guide to Community Services